{"id":68,"date":"2026-03-25T14:39:31","date_gmt":"2026-03-25T18:39:31","guid":{"rendered":"https:\/\/caroline-desrochers.cinetic.dev\/?page_id=68"},"modified":"2026-04-28T14:27:18","modified_gmt":"2026-04-28T18:27:18","slug":"federal-government-services-and-programs","status":"publish","type":"page","link":"https:\/\/caroline-desrochers.cinetic.dev\/en\/federal-government-services-and-programs\/","title":{"rendered":"Federal Government Services and Programs"},"content":{"rendered":"<section class=\"l-section wpb_row us_custom_5d8f1fed double-padding-section services-certificates-section-hero height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h1 style=\"text-align: center;\">Federal Government Services and Programs<\/h1>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p style=\"text-align: center;\">My office can help you navigate federal government programs and services. Whether something is delayed, unclear, or not going the way it should, we can act as a liaison between you and the relevant federal department to help move your file forward.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_2c0e0d52 services-certificates-section-available half-padding-section has_text_color height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_2 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_middle type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-image us_custom_e7a20b5e has_aspect_ratio align_none\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"800\" height=\"600\" src=\"https:\/\/caroline-desrochers.cinetic.dev\/wp-content\/uploads\/2026\/03\/website8_caroline-desrochers.webp\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/caroline-desrochers.cinetic.dev\/wp-content\/uploads\/2026\/03\/website8_caroline-desrochers.webp 800w, https:\/\/caroline-desrochers.cinetic.dev\/wp-content\/uploads\/2026\/03\/website8_caroline-desrochers-300x225.webp 300w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2>We can help with<\/h2>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><ul>\n<li>Canadian Child Benefit<\/li>\n<li>Passport applications delays<\/li>\n<li>Employment Insurance (EI) &#8211; delays or disputes<\/li>\n<li>Canada Pension Plan (CPP) and Old Age Security (OAS)<\/li>\n<li>Immigration, Refugees &amp; Citizenship Canada &#8211; processing delays<\/li>\n<li>Canada Revenue Agency &#8211; tax issues and delays<\/li>\n<li>Canadian Dental Care Program<\/li>\n<li>Any other federal government program or service<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_a902ad19 height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_2 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_middle type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2 style=\"text-align: left;\">How to submit a request<\/h2>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p style=\"text-align: left;\">For the most common requests, you can submit directly using the links below and our team will follow up within 3 to 5 business days.<\/p>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"w-vwrapper align_none valign_top\" style=\"--vwrapper-gap:15px\"><div class=\"w-btn-wrapper align_none\"><a class=\"w-btn us-btn-style_2 cust-btn-dark-cream\" target=\"_blank\" href=\"https:\/\/forms.gle\/2SBT1imepgr782pv7\"><span class=\"w-btn-label\">Immigration &amp; Citizenship<\/span><\/a><\/div><div class=\"w-btn-wrapper align_none\"><a class=\"w-btn us-btn-style_2 cust-btn-dark-cream\" target=\"_blank\" href=\"https:\/\/forms.gle\/kcXaqoJutRRntRai6\"><span class=\"w-btn-label\">Employment Insurance<\/span><\/a><\/div><div class=\"w-btn-wrapper align_none\"><a class=\"w-btn us-btn-style_2 cust-btn-dark-cream\" target=\"_blank\" href=\"https:\/\/forms.gle\/iaujp5C9PQDz7xH57\"><span class=\"w-btn-label\">Taxes &amp; Canada Revenue Agency<\/span><\/a><\/div><div class=\"w-btn-wrapper align_none\"><a class=\"w-btn us-btn-style_2 cust-btn-dark-cream\" href=\"\/contact\"><span class=\"w-btn-label\">All other requests<\/span><\/a><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h5>Important note<\/h5>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Our office can only assist with matters under federal jurisdiction. For provincial services such as health care, provincial taxes, or municipal issues, please contact your provincial representative or city councillor.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-image us_custom_292cfa2c has_ratio align_none\"><div class=\"w-image-h\"><div style=\"padding-bottom:76.0227%\"><\/div><img decoding=\"async\" width=\"600\" height=\"800\" src=\"https:\/\/caroline-desrochers.cinetic.dev\/wp-content\/uploads\/2026\/03\/website11_caroline-desrochers.webp\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" \/><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_2c0e0d52 has_text_color height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2>Federal Government Directory<\/h2>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Not sure which federal department or agency handles your issue? Use this directory to find the right contact.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_819d4a38 inner-section-FGD-cards section-before-footer height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:15px;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-hwrapper valign_top wrap align_none\" style=\"--hwrapper-gap:15px\"><div class=\"w-vwrapper align_none valign_top us_custom_7ba156fc has_text_color\" style=\"--vwrapper-gap:0.7rem\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h4>Passports &amp; Travel<\/h4>\n<\/div><\/div><div class=\"wpb_text_column us_custom_9de87d4e uppercase\"><div class=\"wpb_wrapper\"><p>Passport Canada<\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><a href=\"https:\/\/www.canada.ca\/passport\">canada.ca\/passport<\/a><br \/>\n<a href=\"tel: 18005676868\">1-800-567-6868<\/a><\/p>\n<\/div><\/div><div class=\"wpb_text_column us_custom_9de87d4e uppercase\"><div class=\"wpb_wrapper\"><p>Travel advisories<\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><a href=\"https:\/\/www.travel.qc.ca\/\">travel.qc.ca<\/a><\/p>\n<\/div><\/div><\/div><div class=\"w-vwrapper align_none valign_top us_custom_7ba156fc has_text_color\" style=\"--vwrapper-gap:0.7rem\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h4>Immigration &amp; Citizenship<\/h4>\n<\/div><\/div><div class=\"wpb_text_column us_custom_9de87d4e uppercase\"><div class=\"wpb_wrapper\"><p>Immigration, Refugees and Citizenship Canada<\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><a href=\"https:\/\/www.canada.ca\/ircc\/\" target=\"_blank\" rel=\"noopener\">canada.ca\/ircc<\/a><br \/>\n<a href=\"tel:18882422100\">1-888-242-2100<\/a><\/p>\n<\/div><\/div><div class=\"wpb_text_column us_custom_9de87d4e uppercase\"><div class=\"wpb_wrapper\"><p>Check application status<\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><a href=\"https:\/\/www.canada.ca\/immigration-application-status\" target=\"_blank\" rel=\"noopener\">canada.ca\/immigration-application-status<\/a><\/p>\n<\/div><\/div><\/div><div class=\"w-vwrapper align_none valign_top us_custom_7ba156fc has_text_color\" style=\"--vwrapper-gap:0.7rem\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h4>Housing<\/h4>\n<\/div><\/div><div class=\"wpb_text_column us_custom_9de87d4e uppercase\"><div class=\"wpb_wrapper\"><p>Canada Mortgage and Housing Corporation<\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><a href=\"https:\/\/cmhc-schl.gc.ca\/\" target=\"_blank\" rel=\"noopener\">cmhc-schl.gc.ca<\/a><br \/>\n<a href=\"tel:18006682642\">1-800-668-2642<\/a><\/p>\n<\/div><\/div><div class=\"wpb_text_column us_custom_9de87d4e uppercase\"><div class=\"wpb_wrapper\"><p>Canada Housing Benefit<\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><a href=\"https:\/\/www.canada.ca\/canada-housing-benefit\">canada.ca\/canada-housing-benefit<\/a><\/p>\n<\/div><\/div><\/div><div class=\"w-vwrapper align_none valign_top us_custom_7ba156fc has_text_color\" style=\"--vwrapper-gap:0.7rem\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h4>Veterans<\/h4>\n<\/div><\/div><div class=\"wpb_text_column us_custom_9de87d4e uppercase\"><div class=\"wpb_wrapper\"><p>Veterans Affairs Canada<\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><a href=\"https:\/\/www.veterans.qc.ca\/\" target=\"_blank\" rel=\"noopener\">veterans.qc.ca<\/a><br \/>\n<a href=\"tel:18665222122\">1-866-522-2122<\/a><\/p>\n<\/div><\/div><\/div><div class=\"w-vwrapper align_none valign_top us_custom_7ba156fc has_text_color\" style=\"--vwrapper-gap:0.7rem\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h4>Income &amp; Benefits<\/h4>\n<\/div><\/div><div class=\"wpb_text_column us_custom_9de87d4e uppercase\"><div class=\"wpb_wrapper\"><p>Service Canada (EI, CPP, OAS, SIN)<\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><a href=\"https:\/\/www.canada.ca\/service-canada\/\">canada.ca\/service-canada<\/a><br \/>\n<a href=\"tel:18006226232\">1-800-622-6232<\/a><\/p>\n<\/div><\/div><div class=\"wpb_text_column us_custom_9de87d4e uppercase\"><div class=\"wpb_wrapper\"><p>Canada Revenue Agency (taxes, benefits, credits)<\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><a href=\"https:\/\/www.canada.ca\/cra\">canada.ca\/cra<\/a><br \/>\n<a href=\"tel:18009598281\">1-800-959-8281<\/a><\/p>\n<\/div><\/div><div class=\"wpb_text_column us_custom_9de87d4e uppercase\"><div class=\"wpb_wrapper\"><p>Canada Child Benefit<\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><a href=\"https:\/\/www.canada.ca\/canada-child-benefit\">canada.ca\/canada-child-benefit<\/a><\/p>\n<\/div><\/div><\/div><div class=\"w-vwrapper align_none valign_top us_custom_7ba156fc has_text_color\" style=\"--vwrapper-gap:0.7rem\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h4>Business<\/h4>\n<\/div><\/div><div class=\"wpb_text_column us_custom_9de87d4e uppercase\"><div class=\"wpb_wrapper\"><p>Canada Business Network<\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><a href=\"https:\/\/www.canada.ca\/business\/\" target=\"_blank\" rel=\"noopener\">canada.ca\/business<\/a><\/p>\n<\/div><\/div><div class=\"wpb_text_column us_custom_9de87d4e uppercase\"><div class=\"wpb_wrapper\"><p>Export Development Canada<\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><a href=\"https:\/\/www.canada.ca\/immigration-application-status\" target=\"_blank\" rel=\"noopener\">canada.ca\/immigration-application-status<\/a><\/p>\n<\/div><\/div><div class=\"wpb_text_column us_custom_9de87d4e uppercase\"><div class=\"wpb_wrapper\"><p>Business Development Bank of Canada<\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><a href=\"https:\/\/www.bdc.ca\/\" target=\"_blank\" rel=\"noopener\">bdc.ca<\/a><\/p>\n<\/div><\/div><div class=\"wpb_text_column us_custom_9de87d4e uppercase\"><div class=\"wpb_wrapper\"><p>Trade Commissioner Service<\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><a href=\"http:\/\/www.tradecommissionerservice.gc.ca\">www.tradecommissionerservice.gc.ca<\/a><\/p>\n<\/div><\/div><div class=\"wpb_text_column us_custom_9de87d4e uppercase\"><div class=\"wpb_wrapper\"><p>Your Next Profitable Business<\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><a href=\"https:\/\/www.businessfinder.co\/\" target=\"_blank\" rel=\"noopener\">businessfinder.co<\/a><\/p>\n<\/div><\/div><\/div><div class=\"w-vwrapper align_none valign_top us_custom_7ba156fc has_text_color\" style=\"--vwrapper-gap:0.7rem\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h4>Health<\/h4>\n<\/div><\/div><div class=\"wpb_text_column us_custom_9de87d4e uppercase\"><div class=\"wpb_wrapper\"><p>Health Canada<\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><a href=\"https:\/\/www.canada.ca\/health-canada\" target=\"_blank\" rel=\"noopener\">canada.ca\/health-canada<\/a><\/p>\n<\/div><\/div><div class=\"wpb_text_column us_custom_9de87d4e uppercase\"><div class=\"wpb_wrapper\"><p>Mental Health Ressources<\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><a href=\"https:\/\/www.canada.ca\/mental-health\" target=\"_blank\" rel=\"noopener\">canada.ca\/mental-health<\/a><\/p>\n<\/div><\/div><div class=\"wpb_text_column us_custom_9de87d4e uppercase\"><div class=\"wpb_wrapper\"><p>Canadian Dental Care Plan<\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><a href=\"https:\/\/www.canada.ca\" target=\"_blank\" rel=\"noopener\">canada.ca<\/a><\/p>\n<\/div><\/div><\/div><div class=\"w-vwrapper align_none valign_top us_custom_7ba156fc has_text_color\" style=\"--vwrapper-gap:0.7rem\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h4>Can\u2019t find what you need?<\/h4>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Contact our office and we\u2019ll help you find the right federal contact for your situation.<\/p>\n<\/div><\/div><div class=\"w-btn-wrapper align_none\"><a class=\"w-btn us-btn-style_3 cust-btn-semidark-cream\" href=\"tel:8193797700\"><span class=\"w-btn-label\">Contact us<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Federal Government Services and Programs My office can help you navigate federal government programs and services. Whether something is delayed, unclear, or not going the way it should, we can act as a liaison between you and the relevant federal department to help move your file forward. We can help with Canadian Child Benefit Passport...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-68","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Federal Government Services a\u2026 | Caroline Desrochers D\u00e9put\u00e9e<\/title>\n<meta name=\"description\" content=\"Informations to help you navigate federal government programs and services, whether something is delayed, unclear, or not going the way it should.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Federal Government Services a\u2026 | Caroline Desrochers D\u00e9put\u00e9e\" \/>\n<meta property=\"og:description\" content=\"Informations to help you navigate federal government programs and services, whether something is delayed, unclear, or not going the way it should.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/caroline-desrochers.cinetic.dev\/en\/federal-government-services-and-programs\/\" \/>\n<meta property=\"og:site_name\" content=\"Caroline Desrochers D\u00e9put\u00e9e\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ca.desrochers\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-28T18:27:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/caroline-desrochers.cinetic.dev\/wp-content\/uploads\/2026\/03\/Yoast-image_caroline-desrochers.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/caroline-desrochers.cinetic.dev\\\/en\\\/federal-government-services-and-programs\\\/\",\"url\":\"https:\\\/\\\/caroline-desrochers.cinetic.dev\\\/en\\\/federal-government-services-and-programs\\\/\",\"name\":\"Federal Government Services a\u2026 | Caroline Desrochers D\u00e9put\u00e9e\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/caroline-desrochers.cinetic.dev\\\/en\\\/#website\"},\"datePublished\":\"2026-03-25T18:39:31+00:00\",\"dateModified\":\"2026-04-28T18:27:18+00:00\",\"description\":\"Informations to help you navigate federal government programs and services, whether something is delayed, unclear, or not going the way it should.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/caroline-desrochers.cinetic.dev\\\/en\\\/federal-government-services-and-programs\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/caroline-desrochers.cinetic.dev\\\/en\\\/federal-government-services-and-programs\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/caroline-desrochers.cinetic.dev\\\/en\\\/federal-government-services-and-programs\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/caroline-desrochers.cinetic.dev\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Federal Government Services and Programs\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/caroline-desrochers.cinetic.dev\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/caroline-desrochers.cinetic.dev\\\/en\\\/\",\"name\":\"Caroline Desrochers - D\u00e9put\u00e9 de Trois-Rivi\u00e8res\",\"description\":\"A New Chapter. 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